Woodlands Escape – Important Booking Information 


TWO NIGHT STAYS plus BONUS

When booking two consecutive nights receive 30% discount for your third night, on standard booking rates.  Please email us here info[at]woodlandsescape.co.za to secure your third night (subject to availability).  This offer is only available out of peak season. 

INSTANT BOOKINGS PLEASE CLICK HERE

EMAIL ENQUIRIES: info[at]woodlandsescape.co.za
 
PAYMENT POLICY

Payment for all bookings is required within 24 hours of making the booking.

Credit card facilities are available.

CANCELLATION POLICY

Cancellations must be submitted in writing.  The following cancellation charges apply:
  • Bookings cancelled between 0 and 14 days of arrival will attract a 100% cancellation fee.
  • Bookings cancelled between 15 and 30 days of arrival will attract a 50% cancellation fee.
  • Bookings cancelled more than 30 days from the arrival date will be fully refunded.
Non arrival or early departure: No refund.  The total booking value is payable/forfeit.

Refunds will be made only into the account from which the deposit was paid.

Where bookings originated through third-party booking agents, only the amount received from the agent will be refunded.  

Commission refunds will be at the discretion of the agent in accordance with their own cancellation policies.

All quotations are subject to availability at time of confirmation.

Woodlands Escape reserves the right to honour bookings which are affected by incorrectly charged or mis-quoted rates, originating from our booking agents, online booking platform or online travel agents.

CHILDREN

We welcome Children over 12 years only. To confirm availability, please email
us here info[at]woodlandsescape.co.za

LONG STAY RATES
On request a discount may be applied to the Seasonal rates for stays of 7 days or more. For availability and long stay discounts please email us here info[at]woodlandsescape.co.za

TERMS & CONDITIONS


RIGHT OF ADMISSION RESERVED

Woodlands Escape and / or its employees will not be held responsible for any damages, injury, theft or loss to either person and / or property resulting from whatsoever cause. Anyone entering these premises does so entirely at their own risk. Owners of Vehicles and respective contents hereby acknowledge and accept that they bring them onto and leave them at the premises at entirely their own risk. All children are the responsibility of their parents and must be supervised at all times.

Woodlands Escape and Guests adhere to Clarens’ bylaws which state no disturbances after 11pm.

By booking with us you acknowledge that you accept all the above Policies/Terms and conditions.

Polite Points

All litter including bottle tops, cigarette butts and lolly sticks to be placed in the bins provided outside each suite.

This is our home and we welcome you with open arms. Please treat it, our staff and garden with respect and consideration.

If you feel something requires our attention please feel free to let us know and we will attend to it as swiftly as possible.

We thank you in advance for your understanding and acceptance of the above.

437 Short St, Clarens, 9707

  • Email: info[at]woodlandsescape.co.za
  • Phone: +27 82 367 3667

 

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